Webinar Support
If you have any questions regarding NSCA webinars, feel free to call 800-815-6826 or email conferences@nsca-lift.org.
System Capabilities & Requirements
Windows:
Supported OS’s and recommended versions of Java
- Windows
- Windows XP (32 bit with 32 bit JVM)
- Windows Vista (32 bit with 32 bit JVM)
- Windows Vista (64 bit with 64 bit JVM)
- Windows 7 (32 bit with 32 bit JVM)
- Windows 7 (64 bit with 64 bit JVM)
- Pentium III 1 GHz processor
- Sun Java 1.5.0_17 or Sun Java 1.6.0_12 and greater is what is recommended
Supported OS’s and recommended versions of Java
- Mac
- OS X 10.5 (32 bit with 32 bit JVM)
- OS X 10.6 (64 bit with 32 bit JVM)
- OS X 10.6 (64 bit with 64 bit JVM)
- G4, G5 or Intel processor
- Apple Java 1.5.0_16 (J2SE5 – 32 bit), Apple Java 1.6.0_07 (J2SE6 – 64 bit)
- Click here for important information about the differences between these versions of Java and which one you should use.
- If the jar file is opening as computer code:
- Click once on the jar file to highlight it
- Go to the “File” menu at the top of your screen
- Select “Get Info” from the drop down menu
- Go to “Open With”
- Select the drop down arrows in the “Open With” box
- Select “Other” from the drop down menu
- Select “Macintosh HD” (which is your hard drive, unless you named it something else)
- Select “System”
- Select “Library”
- Select “Core Services”
- Highlight “Jar Launcher”
- If the “Jar Launcher” is not highlighted
- Go to the “Enable” box toward the bottom of the screen
- Select “All Applications”
- Select “Jar Launcher”
- Check the “Always Open With” box
- Click “Add”
- Check the “Always Open With” box
- Click “Add”
- 256 MB of free RAM
- 20 MB free disk space
- 28.8 kbps Internet connection
- Speakers or a headset
How does it work? (Recorded Session)
How much is a webinar?
How many CEUs do I receive?
How much is a webinar quiz?
How do I report my webinar earned CEUs?
Something has come up and I will not be available during the webinar’s scheduled time. How can I participate?
How do you hear the presenter during the webinar?
Why are presentation slides available for some webinars and not for others?
I missed a portion of the live webinar or I would like to revisit part of the session. Is there a way I can watch this again?
How long are recorded sessions available for download after the live presentation?
How long does a webinar last?
How do I earn CEUs for the webinar?
What equipment do I need to participate in a webinar?
Is there an opportunity for me to ask the presenter questions?
Q: How does it work? (Live Session)
A: Click here to view participation instructions.
^Back to Top
Q: How does it work? (Recorded Session)
A: Simply select the recorded session by adding it to your shopping cart. Follow the instructions to purchase the webinar. Select the appropriate file to download; WMV or MP4. Then select the ‘Additional Files’ to download presentation slides, video links, or any supplement information to complement your webinar experience. Please keep in mind if you have not registered for the session and are purchasing the recorded version, you have 7 days to download the file from the date of purchase.
^Back to Top
Q: How much is a webinar?
A: Live webinars are $29.95 and the recorded sessions are $34.95. All pre-registrants have access to download the recorded session at no extra cost.
^Back to Top
Q: How many CEUs do I receive?
A: Viewing live or recorded webinar sessions are worth 0.1 CEU for each one hour session. You have the option of taking a webinar quiz and once you pass this quiz you will receive an additional 0.5 CEU.
^Back to Top
Q: How much is a webinar quiz?
A: NSCA members who are NSCA certified pay nothing to take a webinar quiz. Otherwise, the cost of a webinar quiz is just $20.
^Back to Top
Q: How do I report my webinar earned CEUs?
A: All attendees are responsible for reporting their CEUs. Webinar attendees receive 0.1 CEU that should be reported in Category A qualifying for Recertified with Distinction CEUs. Should you take and pass a webinar quiz, you receive 0.5 CEU in Category B.
^Back to Top
Q: Something has come up and I will not be available during the webinar’s scheduled time. How can I participate?
A: If you have schedule conflicts, the live session will be recorded. All pre-registered attendees will have access to download the session at no additional cost. Information regarding its recorded download will be available by close of business the next business day or sooner. You will receive an email with instructions regarding how you can download the recorded session onto your computer. The recorded webinar will be available for all pre-registered attendees at no additional cost for approximately five business days from when it originally aired.
^Back to Top
Q: How do you hear the presenter during the webinar?
A. To hear the Webinar: You Will Need the Following
- Speakers or head phones for your computer
- Computer access with an internet connection
- 256 MB of free RAM
- 20 MB free disk Space
STEP 1 – Update your system
Please visit http://www.presidiumlearning.net/BlackboardCollaborateLivePerson/ to chat live with technical support for any set-up or technical problems. Or Call 877.382.2293
If you are a Mac User please follow the link below in order update your system. This download will allow you to view videos being played within the Webinar Session. http://windows.microsoft.com/en-US/windows/products/windows-media-player/wmcomponents
^Back to Top
Q: Why are presentation slides available for some webinars and not for others?
A: This is up to the discretion of the presenter. Depending on their preference, they may or may not make their slide presentations available to download.
^Back to Top
Q: I missed a portion of the live webinar or I would like to revisit part of the session. Is there a way I can watch this again?
A: All webinars are recorded and all registrants will have access to download or view the session soon after the live presentation at no additional cost. You will receive an email regarding its availability by close of business the following day or sooner.
^Back to Top
Q: How long are recorded sessions available for download after the live presentation?
A: The recorded webinar will be available to registrants at no additional cost by close of business on the day the webinar aired or the next business day. The recorded webinar will be available for all registered attendees at no additional cost for approximately five business days from when it originally aired.
^Back to Top
Q: How long does a webinar last?
A: Live webinars generally begin at noon Mountain Standard Time and last for one hour.
^Back to Top
Q: How do I earn CEUs for the webinar?
A: There are two opportunities to earn CEUs. By attending a webinar, you receive 0.1 CEU. You may also take the associated quizzes for an additional 0.5 CEU per quiz. If you are an NSCA member and NSCA certified, there is not cost for the quiz. Otherwise, the cost per quiz is $20.
^Back to Top
Q: What equipment do I need to participate in a webinar?
A: To Participate in the Webinar: You Will Need the Following:
- Speakers or head phones for your computer
- Computer access with an internet connection
- 256 MB of free RAM
- 20 MB free disk Space
Q: Is there an opportunity for me to ask the presenter questions?
A: The last ten minutes of the webinar session is allotted for questions and answers. All participants are invited to submit their questions using the chat function. We will try our best to answer your questions during that time. We will also provide an email address to where you can submit inquiries in the event that we cannot answer them live.
^Back to Top